ISO certification 9001:2015
The ISO (International Organization for Standardization) certification is implemented in panchayats to elevate the administrative system of local self-government institutions and the services provided to the public to international standards. Generally, the ISO 9001:2015 (Quality Management System) certification is awarded to panchayats.
The key details regarding ISO certification in panchayats are provided below:
Objectives
Good Governance: Ensure a transparent and efficient administrative system.
Quality Service: Provide services to the public in a timely and hassle-free manner.
Modernization: Modernize file management systems and the overall office environment.