Citizen Charter
Citizen Charter
The Citizen's Charter is an official document designed to provide services to the public in a transparent and time-bound manner in local self-government institutions, especially in Grama Panchayats.
The primary objectives of this charter are to ensure efficiency in administration, eradicate corruption, and create clear awareness among the public regarding their rights. Information such as available services, required documents, fee rates, and time limits are clearly recorded in the Citizen's Charter in a manner that is easily understandable to any citizen visiting the Panchayat office.